Information you provide
When you submit an enquiry, Sky Nine receives the information you enter, which may include your name, telephone number, email address, project interest and message. A tracking ID is created so you can follow the query and continue the conversation.
How it is used
This information is used to respond to your request, provide relevant project or client-care information, maintain the query history, and contact you about the matter you submitted.
Client and ERP portals
The Client Portal and ERP are separate secure services hosted on the Sky Nine MIS domain. Their authentication and account information is handled within those systems. This public website does not collect or store portal passwords.
External services
If you choose WhatsApp, email, social media or Google Maps links, the selected external service will handle information according to its own policies.
Analytics and cookie choices
With your permission, we use Google Analytics to understand how the public website is used. This can include page views, scroll depth, outbound-link clicks, on-site searches, video engagement, file downloads and form-interaction events. Our website events do not send enquiry messages, names, telephone numbers or email addresses to Google Analytics.
Analytics is optional and is not loaded unless you choose Accept analytics in the website notice. If you decline, the website continues to work. You can withdraw consent through Cookie settings; this stops analytics and removes its cookies from this website. Your preference is stored in your browser. Analytics is disabled on enquiry-tracking pages. Google processes analytics data under its own terms and privacy practices.
Your questions
For a question about information submitted through this website, contact info@skynine.com.pk or call +92 330 543 9999.